FAQ

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Frequently Asked Questions

The following are frequently asked questions and answers related to Yihan.

  • [Q]:After we send you the inquiry, how long will it take to receive a response?

    [A]:We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • [Q]:Are you a direct manufacturer or a trading company?

    [A]:We have our own processing factory, and we also have our own international trade department. We produce and sell our own products.

  • [Q]:What products can you offer?

    [A]:We mainly produce various types of products such as 34 needles/28 needles, 34 needles/32 needles, 34 needles/24 needles, 38 needles/28 needles, 38 needles/32 needles, etc.

  • [Q]:Can you make customized products?

    [A]:Yes, we can make customized products. We develop and produce products based on the drawings or samples provided by customers.

  • [Q]:How does your company ensure product quality?

    [A]:After each process, we conduct corresponding inspections. For the final product, we will conduct a full inspection according to customer requirements and international standards.

  • [Q]:How to transport goods to customers?

    [A]:We usually ship by sea because we are close to the port and sea export is very convenient.

  • [Q]:Where are your goods mainly exported to?

    [A]:Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, and more.

If you have other questions that are not indicated in the previous FAQ, please feel free to contact us.